Well, the results were due yesterday. NBPTS told us to expect them before noon central time. So after about three hours of sleep Thursday night, I woke up Friday at 6 and checked the site for scores. Not yet. I then checked every hour on the hour until lunch duty at 11:30 with recess duty following. When I got back to a computer at 12:30, the following message greeted me:
"It is with great regret that we write this message. We are experiencing technical difficulties and will not be releasing scores by noon as projected earlier. Specifically, while My Profile and the data therein is ready for release, we are experiencing technical difficulty with the servers on which My Profile is housed. This matter is receiving the highest level of attention in our organization, for we know and understand fully how important this day is for candidates awaiting their certification decisions. Please trust that we are applying great pressure to our vendor for an expedient and permanent solution. We'll provide an update again around 4:00 p.m. CST."
Needless to say, results did not come. Today, the most recent message says this:
"At this point in time we have been unable to reach a resolution to the server issue that has prevented Friday’s planned score release. Unfortunately, scores will not be released until further notice. Pearson staff, as well as NBPTS staff in both San Antonio, TX, and Arlington, VA, continues to work to resolve the problem.
While we continue to resolve this issue, you may now see access to your My Proflie account as we bring the system back online, but please be aware that scores have not been released.
While we continue to seek resolution, we are unable to provide you with a timeline at this point. Again, we deeply regret this situation.
We will send all candidates an email as soon as we have concrete information to share with you."
"It is with great regret that we write this message. We are experiencing technical difficulties and will not be releasing scores by noon as projected earlier. Specifically, while My Profile and the data therein is ready for release, we are experiencing technical difficulty with the servers on which My Profile is housed. This matter is receiving the highest level of attention in our organization, for we know and understand fully how important this day is for candidates awaiting their certification decisions. Please trust that we are applying great pressure to our vendor for an expedient and permanent solution. We'll provide an update again around 4:00 p.m. CST."
Needless to say, results did not come. Today, the most recent message says this:
"At this point in time we have been unable to reach a resolution to the server issue that has prevented Friday’s planned score release. Unfortunately, scores will not be released until further notice. Pearson staff, as well as NBPTS staff in both San Antonio, TX, and Arlington, VA, continues to work to resolve the problem.
While we continue to resolve this issue, you may now see access to your My Proflie account as we bring the system back online, but please be aware that scores have not been released.
While we continue to seek resolution, we are unable to provide you with a timeline at this point. Again, we deeply regret this situation.
We will send all candidates an email as soon as we have concrete information to share with you."
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